Generative AI is no longer experimental — it is already embedded in tools every MSME workforce uses daily, often without anyone realising it. The competitive question is no longer whether AI matters, but whether employees have the thinking to use it well. Most do not. They have access without capability, which produces low-quality output, unrealistic expectations, and quiet disillusionment with AI itself.
This two-day applied masterclass closes that gap. Built around the Google Gemini ecosystem (free with any Google account, requiring no procurement or IT involvement), the programme moves participants from passive awareness to active application. It does this through eight tightly-sequenced blocks structured around one real work task that each participant chooses on Day 1 and carries through to Day 2 — ensuring that every concept, every tool exposure, and every prompting framework is tested against work they actually do.